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About NHS North Lincs Talking Therapies

NHS North Lincs Talking Therapies – previously known as North Lincs IAPT – provides talking therapies to adults who are experiencing common mental health problems such as depression, stress or anxiety.

The North Lincs team is made up of psychological wellbeing practitioners and cognitive behavioural therapists. The team can offer a range of different talking therapies to support you in managing your mental health and improving your wellbeing.

To access the North Lincs Talking Therapies service, you must be registered to a North Lincolnshire GP surgery.

If you are not registered to a North Lincolnshire GP surgery, please head to the NHS Talking Therapies Finder, where you can search for your nearest Talking Therapies.

You can self-refer to our service via our online referral form or by contacting NHS North Lincs Talking Therapies on 03000 216 165. You will then be contacted by our team. Please note, we are not a walk in service.

Self-referral criteria

The NHS North Lincs Talking Therapies service can support people with the following conditions:

  • depression
  • general anxiety
  • stress
  • panic
  • phobias
  • social anxiety
  • low self-esteem
  • health anxiety
  • obsessive compulsive disorder / body dysmorphic disorder
  • post-traumatic stress disorder

If you think you may be experiencing one or more of the above, please contact us. You can complete the online referral form or call us on 03000 216 165.

NHS North Lincs Talking Therapies is unable to offer treatment for:

  • those who are a risk to themselves (suicide / significant self-harm; please contact the local crisis team on 0800 804 8999)
  • psychotic symptoms
  • alcohol / drug misuse. (However, following an assessment, we can sometimes offer safe and effective treatment for patients who are using drugs or alcohol at a level where they are able to engage with the treatment and attend all their appointments.)
  • cognitive impairment / problems with cognitive functioning
  • anorexia or moderate to severe eating disorders
  • anger management
  • gambling and/or other addictions
  • patients already engaging in psychological therapy elsewhere (unless for distinctly different problems)
  • patients who do not have GP registration in North Lincolnshire
  • severe learning disabilities

Getting support

  1. Refer into the service: You can self-refer to NHS North Lincs Talking Therapies by telephone or via one of our online self-referral forms. You can find all of our details on the contact us page. You can also be referred by your GP, or by another healthcare professional.
  2. Book an assessment: Once we have received your referral, we will contact you to arrange an initial appointment with a member of the NHS North Lincs Talking Therapies team.
  3. Initial assessment appointment: This appointment will be with one of our Psychological Wellbeing Practitioners to discuss your mental health and how we can best support you going forward. If we feel that we are not the right service to best support you, we can signpost you to other organisations.
  4. Treatment begins: We will start with your treatment, which will be the treatment most appropriate for you and your needs. The treatment we offer ranges from guided self-help to high intensity cognitive behavioural therapy.


We observe strict NHS standards of confidentiality and you have control over who else is involved in your care. The only time we will inform others without your permission is if we are concerned for your immediate safety, the safety of others or any safeguarding concerns.

During telephone assessment a practitioner will ask whether or not you consent for us to share information with other services.

You can give your consent at different levels, and it is important to make your choice clear to a therapist:

  • Full consent: GP and NHS will have access to your medical records. This is the typical level of consent within the NHS, and is so because of the benefits to your healthcare provision. The benefits include increased insight into what has worked best for you in the past, and allows for increased effectiveness of multidisciplinary care.
  • Restricted consent: Your clinical record will only be accessible by the Talking Therapies service.